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Crisis Services

Utah’s goal as a state is to ensure that regardless of their present circumstances  a person in crisis has someone to talk to, someone to respond, and somewhere to go.

Crisis response services are a gateway to the full range of behavioral health services needed by individuals and families in crisis. A comprehensive crisis response system is an effective strategy for suicide prevention. It provides rapid response and support services by mental health professionals, reduces law enforcement interaction, and the costs associated with unnecessary and costly hospitalizations.

Crisis services in Utah are available in a variety of formats including phone, text, mobile responses, and physical mental health centers. See the available resources and how to access them below.

Someone to talk to: 

Crisis Line

Utah Crisis Line – 800-273-TALK – The Utah Crisis Line provides compassionate support. We give referrals to anyone in need of mental health, substance use prevention, or emotional wellbeing services. Whatever age you are, you can call for help 24 hours a day, 7 days a week, 365 days a year. There is no cost. We have interpreters in more than 150 languages to help. This 800 number recognizes the area code of the caller ID and transfers Utah area code numbers to the Utah team. If you are calling from a non-Utah area code, but you want a Utah response, call the local number 801-587-3000.

Warm Line – 833‐SPEAKUT (833‐773‐2588) 

Talk to someone who’s been there before and understands. Sometimes you may need a supporter as you heal and recover from your own personal struggles. If you need to talk with someone, you can call the Utah Warm Line for that support. The Utah Warm Line is free for all callers. When you call the Utah Warm Line, you will speak with a certified peer support specialist. Our peer support specialists have gone through specialized training. They have also lived through experiences like yours—mental illness and substance misuse that is disrupting your happiness. Call for support today!

SafeUT Apps  

Download one of three SafeUT apps. They are available 24/7/365. You can chat with a licensed counselor for support or submit a confidential tip right from your smartphone.

The original SafeUT app targets students, parents, educators and others. SafeUT Frontline is available for First Responders and Frontline Healthcare Workers.  SafeUTNG is available to Utah National Guard members and their families.

Someone to respond: 

Mobile Crisis Outreach Teams  – Mobile crisis outreach services offer community-based interventions to individuals regardless of their location: home, work, schools or community. These services are delivered wherever the crisis is being experienced. A two person Mobile Crisis Outreach Team (MCOT) of qualified professionals with specialized training and expertise respond to whomever has the need and are available 24/7/365.  These services are efficient, are at no cost to the consumer, and can be delivered in person or virtually. To access please dial: 1-800-273-TALK (8255) 

Stabilization & Mobile Response (1‐833‐ SAFE‐FAM)

For families with children/youth ages 0‐20 experiencing challenges. Over the phone support and problem solving, mobile response services, and in‐home stabilization services to help your family stabilize and self‐manage future challenges.

Free, family guided, and youth driven. https://hs.utah.gov/smr 

Somewhere to go: 

Receiving centers and stabilization centers offer the community a no-wrong door access point to mental health and substance use care.  These 23-hour locations include Salt Lake County, Davis County and Utah County.  Receiving Centers are designed to accept walk-ins, law-enforcement, and first responder drop-offs and referrals. These services are designed to provide assessment, crisis counseling, and mental health and substance use disorder assistance. Considered to be the equivalent to an emergency room for behavioral health crises, these facilities are designed to provide a specialized and elevated level of triage, assessment, and care.  

County-specific Resources: https://dsamh.utah.gov/contact/location-map

Access Centers at Intermountain Healthcare.  Access Centers provide crisis treatment, observation, and fast access to mental health treatment from licensed behavioral health professionals, ensuring placement in the appropriate level of care and reducing overall costs. It’s a more efficient and cost-effective model of care for everyone.  Locations include:  LDS Hospital, Salt Lake City;  McKay Dee Hospital, Ogden and St. George Regional Hospital, St.George. Learn more at https://intermountainhealthcare.org/services/behavioral-health/access-centers/ 

Additional attachments:

Utah Resources Handout

Crisis services in each Utah county:  https://dsamh.utah.gov/contact/location-map

Search for treatment and services at the SAMHSA Treatment directory – https://findtreatment.samhsa.gov/ or https://findtreatment.gov/ 

Psychology Today – find a therapist, treatment, etc. Sort resources by zip code, race, ethnicity, mental or substance use need, and more.  https://www.psychologytoday.com/us

2-1-1 Information and Referral – Call 2-1-1 when needing assistance with a wide variety of services and resources.  Information incudes food, transportation, housing and utilities, legal, medical, dental, mental health, employment, child care, domestic violence and more. You can also search online at https://211utah.org/